🎥 Watch our full webinar here
1. Creating your event: choosing the right starting point
The session begins with the three ways you can create an event and when to use each one:- Start from scratch – Best for first-time events or when you’re creating a completely different format.
- Repeat an event – Ideal when the same event is running again on a new date. This copies everything across, making it the fastest option for annual events.
- Make a copy – Best for similar events that need changes (such as name, date, or location). Some elements won’t carry over, including reviews, capacities, and event-specific discount codes.
2. What to set up before launch
Once your event is created, the webinar demos the key areas to review in Manage event, including:- Event details & event page content: Images, descriptions, logistics, FAQs, tags, and terms & conditions.
- Races: Setting up multiple distances or activities, each with its own start time.
- Tickets: Pricing, open and close dates, booking fees, purchase limits, fast checkout, and age restrictions.
- Booking forms: Required for each ticket to be bookable.
- Custom booking questions: Created as booking form fields and then added to the relevant booking form.
3. Common setup issues (and how to avoid them)
The most common reasons tickets aren’t bookable, including:- Event details not updated after copying or repeating an event
- Tickets still marked as sold out
- Booking forms missing or not live
- Ticket availability dates left in the past

