Skip to main content
You need a Let’s Do This dashboard account with access to Nova. Your AI assistant must support connectors, also called MCP servers, that you sign in to.
Nova can run inside the AI assistant you already use. Add it as a connector, sign in with your Let’s Do This account, and ask questions there. A connector is an add-on that lets an AI assistant fetch information from another service. MCP (Model Context Protocol) is the open standard most AI assistants use for connectors. This is useful when Nova’s answers feed other work in the same assistant. For example, you can pull registration numbers into a report you’re drafting. You can also compare sales with notes from another tool, or build a workflow that needs live event data. Nova in an AI assistant is read-only. It can answer questions, but it can’t change events, send emails, or edit anything. Use the Nova dashboard for changes.

​
Connector address

Every AI assistant uses the same connector address:

​
Connecting Nova

These steps are for Claude on the web and Claude Desktop.
1

Add a custom connector

In Claude, open Settings and then Connectors. Click Add custom connector. Name it Nova and paste the connector address.If you use Claude through a company plan, an owner of that plan may need to add the connector first.
2

Connect

Click Connect next to Nova. A Let’s Do This page opens. Sign in if prompted.
3

Authorize access

Review the access options and click Authorize. See Access options for what each option does.
After you authorize, you’re returned to your AI assistant. Ask a question you’d usually ask Nova in the dashboard to check the connection.

​
Access options

The authorization page names the AI assistant you’re connecting, such as Connect Claude to Nova. Under Connecting from, it shows the assistant’s website domain, such as claude.ai or chatgpt.com. It also shows the Let’s Do This account you’re connecting. Check the domain and the account before you continue. Anyone can give an assistant any name, but the domain can’t be faked. If the page also says Access is sent to this device, the assistant runs on your computer, like Claude Code or Codex. Only authorize if you started the connection yourself. Choose what Nova can do for this assistant: Nova never sees more than your dashboard account can see. If your role can’t view financial data, Nova can’t show it in your AI assistant either. This applies even if Read financial data is selected. Connecting doesn’t share your Let’s Do This password with the AI assistant.

​
Asking Nova questions

Ask your AI assistant to check with Nova, or ask a question that clearly needs your Let’s Do This data. For example:
Ask Nova how registrations for my next event compare with last year.
The AI assistant sends the question to Nova and shows you Nova’s answer. Some assistants summarize or reformat the answer. If you want Nova’s exact wording, ask the assistant to show the answer in full. Answers to bigger questions can take a minute or two.

​
Follow-up questions

Follow-up questions continue the same Nova conversation, so Nova keeps the earlier questions in context. To start fresh, tell your AI assistant you’re asking about a new topic.

​
Choosing an organizer

If you can access more than one organizer, Nova remembers the last one you asked about and uses it again. When Nova can’t tell which organizer you mean, your AI assistant lists the organizers you can access and asks you to choose one. To switch, give the organizer ID in your question. For example:
Ask Nova about organizer 123456: how many registrations came in this week?
Your organizer ID is the number after /o/ in your Let’s Do This dashboard address.

​
Disconnecting Nova

Ask your Technical Account Manager to disconnect Nova from your AI assistant. Afterward, the assistant can’t use your Let’s Do This access. You can reconnect by following the steps above.

​
Good to know

​
Changes and actions

If you ask Nova to make a change through an AI assistant, such as creating a discount code, Nova tells you it can’t make the change. It often explains how to make the change in your dashboard instead.

​
Long questions

Nova has about four minutes to answer each question. If your AI assistant reports that Nova ran out of time on this turn, split the question into smaller parts and ask them one at a time.

​
Large answers

If an answer is too large to return in full, Nova says so. Ask for a smaller breakdown, such as one event or one month. You can also ask for a downloadable report.

​
Organizer access

If Nova says you have no access to an organizer, check that you can open it in your Let’s Do This dashboard. Also check that Nova is available there. If both work and the error continues, contact your Technical Account Manager.

​
Signing in again

Your connection stays signed in while you use it. If you don’t use Nova in that assistant for 90 days, you need to sign in again from your AI assistant.

​
Expired sign-in pages

If the authorization page says the request is invalid or has expired, return to your AI assistant and start the sign-in again.