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The check-in app is what you and your team use to check participants in on event day. It runs on iOS and Android phones/tablets, and works just as well for a 100-person event as it does for one with 60,000 participants and 20 volunteers. Beyond checking participants in, your team can use the same app to:
  • Assign bibs at the desk
  • Hand out add-ons like t-shirts and medals
  • Get last-minute waivers signed
  • Control access to different zones
  • Give medical staff one system to capture the details of participants they treat

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Check-in process

On the day, a check-in is quick:
  1. Find the participant — scan the QR code on their booking, or search by name or bib number.
  2. Step through your check-in steps — signing a waiver, assigning or confirming a bib, handing over add-ons. You choose which of these appear.
  3. Check them in — they’re marked in, and everyone on your team sees it instantly.
Everything your team does in the app is organised into roles — one for each kind of job on the day.

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Team roles

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Next steps

Set up the check-in app

Get everything ready before event day — check-in dates, your staff, and the app on your devices. Roles, passcodes and the rest are optional.
  • Bib assignment — assigning bibs in advance or at the desk, and the settings each needs.
  • FAQs — answers to what comes up while you’re setting the app up.