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This page is for you, the organizer — how to give partners access, what you control, and how to support them. For the step-by-step instructions to share with your partners, send them the Partner dashboard guide and, where it applies, the Partner discounts and invoicing guide.
When you allocate a block of reserved entries to a partner — either directly or by approving a partner application — they manage and distribute those places from their own partner dashboard, a separate area they log into. You never need Let’s Do This to set this up, and you can open the dashboard yourself, as if you were the partner, to operate it on their behalf and troubleshoot. A partner is an organization you allocate entries to — a charity, company, or official partner — rather than an individual participant. A reserved entry is a held place; a group of them is what a partner receives to hand out.
A partner has a separate dashboard for each organizer they work with. In the dashboard for your organization, they see all of your events they hold entries for — they’ll have a different dashboard for another organizer’s events.

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Giving a partner access

1

Allocate reserved entries

Give the partner a block of reserved entries from your event — directly, or by approving a partner application. This is what grants them dashboard access; there’s no separate invite step to manage.
2

They claim their access

The partner receives an email invitation and claims their permissions with the work email you granted access to. Point them to the Partner dashboard guide for the exact steps.
A partner must log in with the exact email the access was granted to, or they’ll see a permissions error. Ask them to check their spam folder for the invitation first; if they need access on a different address, you or your Technical Account Manager can issue a fresh invitation link.

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What you control

You set the rules when you create the reserved entries — the partner works within whatever you choose. Your settings decide:
  • Which tickets the reserved-entry link unlocks.
  • Any discount applied automatically at checkout.
  • Whether each link is single-use and tied to one person’s email (name and email pre-filled for that person) or a shared multi-use link.
  • Whether the partner can cancel entries from their dashboard.
  • Whether each of the partner’s team members gets view-only or full access, so some can only watch progress while others distribute and manage entries.
When you make links single-use and tied to a specific email, the recipient’s name and email are pre-filled and any discount is applied for them automatically. Each link is then meant for one named person, so encourage partners to double-check the data they upload before sending.

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What your partners do

Once they’re in, partners run the day-to-day distribution themselves. In summary, they can allocate places to people, send and re-send invitation emails, track each place from Not allocated through to Completed, cancel entries if you allowed it, and export their data. If you’ve enabled marketing opt-ins, they can also see and export the participants who opted in to hear from them. The full walkthrough lives in the Partner dashboard guide — that’s the link to share with them. A place only shows as Completed, and the participant only appears on your Startlist, once the person who received the link finishes their own registration.

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Discounts and invoicing

If you’ve enabled partner discounts and invoicing, partners can lower the price their participants pay by covering part of the cost themselves, then settle the resulting invoices. You control whether a group is paid upfront (entries lock until the invoice is paid) or paid as entries are claimed when you set up the reserved entries. Share the Partner discounts and invoicing guide with partners who have this available.

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Supporting a partner directly

  • A partner sees only their own organization, events, and entries — never your full organizer dashboard or another partner’s data.
  • You can open a partner’s dashboard yourself to see exactly what they see and help them directly.
  • Your Technical Account Manager can help with access or allocation questions.