Fast Checkout

Fast Checkout shortens checkout for group bookings. When a participant buys at or above a minimum number of tickets you set, they pay with just their contact and payment details instead of completing a form for every participant — the per-participant race-day details are filled in after purchase. This removes the biggest drop-off point for groups: filling in many forms before paying, which is why it lifts conversion on larger bookings.

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Fast Checkout use cases

Fast Checkout helps most where someone books several entries at once — a running club captain entering their members, a company booking a team, a group of friends signing up together.

• Set the minimum where a booking becomes a “group.” Five tickets is the common threshold, but choose what fits your event.
• Use it on tickets people buy in bulk. There’s little benefit on a ticket almost always bought one at a time.
• Have a plan to collect participant details later (see Collecting participant details after purchase).

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Setting up Fast Checkout

Fast Checkout is configured per ticket, in the ticket’s Fast checkout section.

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Participant experience

When a booking meets the minimum, the booker enters their own contact and payment details, pays, and the booking is confirmed — with no per-participant form first. Below the minimum, the same ticket falls back to normal checkout, with a details form for each entry. So how a ticket behaves depends on how many a person buys.

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Collecting participant details after purchase

Because participant details are gathered after purchase, plan how you’ll collect them. Entries are paid and confirmed, but race-day details may be blank until someone completes them. Let bookers know they (or their participants) need to finish each entry’s details, and set a deadline that leaves you time before the event. If you rely on those details for fulfillment — start lists, waves, merchandise sizing — chase any that are still incomplete as the event approaches.