Application tickets are set up for you by Let’s Do This — they are not
self-serve. To add an individual application ticket to your event, contact
your Technical Account Manager.
What the participant experiences
1
They apply
On your event page, the application ticket shows an Apply now button. The participant selects how many places they want, enters their details, and provides a payment method.
2
They receive a confirmation, not a place
After applying, the participant sees a confirmation that sets expectations. For a ballot it reads that they have been entered; otherwise it confirms their application has been received. They understand they have applied, not secured a spot.
3
They wait for the decision
Depending on the payment timing set up for your ticket, the participant is either charged now or only if they are selected. On a Pay when successful ticket, their card is pre-authorized when they apply and charged only on approval. Their card must stay valid until the decision is made.
4
If successful, they claim their place
Approved applicants receive a unique, single-use link to claim their reserved entry. They open it, complete the entry form, pay if payment is due at that point, and then appear on your Startlist.
Application statuses
Each individual application carries a status so you always know where it stands:Viewing and managing applications
Your Applications table lists every application for the selected ticket. You can search by application ID, applicant name, or email, filter by status, and export results. Open any application to review the details and update its outcome.Approving and rejecting applicants
To decide an application without running a ballot, open it from your Applications table and mark it Successful or Unsuccessful. This suits events where you are checking each applicant individually rather than drawing at random. When you mark an applicant Successful, the system creates a reserved entry — a held place they claim through their unique link.Running a ballot draw
A ballot selects a set number of applicants at random from those who are Pending and match the ballot’s criteria. Ballots are configured and run by your Technical Account Manager — see Setting up a ballot for how a ballot is structured and what decisions you make together.Guaranteeing a place before the draw
If your event uses a ballot, you can mark a specific applicant Successful ahead of the draw — for example to guarantee someone a place.This updates their status as if they had been drawn, but nothing else is
processed — no emails, bookings, payments, or reserved entries — until the
ballot is run and closed. Use it to lock in an outcome, not to skip the draw.
The Startlist
Approving an application does not put the participant on your Startlist straight away. Approval creates a reserved entry and sends the participant their claim link. They only appear as a confirmed participant once they open that link and complete the entry form. Until then they hold a place but have not finished registering, so your successful-applicant count and your Startlist count will not match until everyone has claimed.How applicants are notified
Applicants are notified of their outcome when the ballot is closed or when their application is updated:- Successful applicants receive an email containing their unique claim link and instructions to complete their entry.
- Unsuccessful applicants receive an email letting them know they were not selected.
Where to go next
- Setting up a ballot — how a ballot is configured and run for your event.
- Partner applications — block allocations for partners, charities, and companies.