> ## Documentation Index
> Fetch the complete documentation index at: https://partner-help.letsdothis.com/llms.txt
> Use this file to discover all available pages before exploring further.
# Waivers
> Collect legally binding waiver agreements from participants at the point of registration.
Waivers let you present a legal agreement to participants during checkout and
require them to accept it before completing their registration.
Use a waiver when you need a participant's written acknowledgment of risk,
rules, or terms specific to your event — for example, a race safety disclaimer
or a photography consent form. Waivers are particularly well-suited when you
also want a dated record of acceptance, an optional electronic signature, or
age-appropriate consent handling for minors. If you only need participants to
accept your standard terms and conditions, a checkbox field is usually
sufficient.
Waivers are booking form fields. You create a waiver field once, then attach
it to any booking form. Because each ticket uses a booking form, you can
present a different waiver on different ticket types.
## Creating a waiver field
Waiver fields are created on the **Form Fields** tab in your event setup, the
same place you create other custom fields. Click **Add Form Field**, set the
field's type to **Waiver**, and you'll be asked to provide:
* **Title** — the name shown above the waiver content during checkout (for
example, `Terms and Conditions Waiver`). This also appears as the label on
the agreement checkbox.
* **Content** — the text of the waiver. HTML formatting is supported.
* **Signature requirement** — whether to collect an electronic signature
(see [Electronic signature](#electronic-signature)).
* **Filter registration options by age** — whether to narrow the signing
options based on the participant's date of birth (see
[Age-based filtering](#age-based-filtering)).
Once the field is created, attach it to a booking form on the **Forms** tab.
The waiver then appears at checkout for every ticket that uses that form.
Waiver fields are always required — participants must complete the waiver
before they can proceed through checkout.
## Registration options
When a participant reaches the waiver during checkout, they first select who
they are registering for. There are three options:
* **Myself** — the purchaser is also the participant.
* **Someone else** — the purchaser is registering another adult.
* **A minor or someone I'm legal guardian of** — the purchaser is a parent or
legal guardian registering a minor.
What the participant is asked to do next depends on which option they choose.
### Registering for myself
The participant reads the waiver content, enters today's date in the date
field, and checks the agreement checkbox. If electronic signature collection
is enabled, they also type their full name in the signature field.
The date must be today's date. Entering any other date — including a past or
future date — produces an **Incorrect date** error.
### Registering for a minor
When registering a minor, the purchaser is acting as the participant's legal
guardian. Two checkboxes are shown:
1. **I confirm I am the parent/legal guardian** — confirms the purchaser has
the authority to sign on the participant's behalf.
2. The waiver agreement checkbox — the same agreement the participant would
sign for themselves.
A date field is also shown and must be completed with today's date.
If electronic signature collection is enabled, a signature field appears as
well (see [Electronic signature](#electronic-signature)).
### Registering for someone else
When the purchaser selects **Someone else**, the waiver content is shown along
with an important information notice. No date, signature, or agreement
checkbox is presented to the purchaser — the booking can be completed without
the purchaser signing.
This reflects the fact that the adult participant needs to accept the waiver
themselves. If your event requires every participant to have personally signed
the waiver before race day, follow up with participants directly or use a
separate post-registration process to collect their agreement.
## Electronic signature
In addition to the agreement checkbox, you can require or offer an electronic
signature — a full-name text field that participants type into as a formal
confirmation.
There are three settings:
| Setting | What the participant sees |
| -------------------- | --------------------------------------------------------------------------------------------------------------------------------------------------------- |
| **Hidden** (default) | No signature field. Acceptance is recorded via the date and checkbox only. |
| **Optional** | A signature field is shown. Participants may fill it in, but leaving it blank does not block checkout. |
| **Required** | The signature field must be filled in before checkout can continue. Leaving it blank shows the error: **Please enter your full name to sign the waiver**. |
The signature field is shown for **Myself** and **minor** registrations. It is
never shown when the purchaser selects **Someone else**, regardless of the
signature setting.
Use **Required** when you need a clear record that the individual (or their
guardian) personally acknowledged the waiver — for example, when your insurer
or governing body expects a named signature on file.
## Age-based filtering
When **Filter registration options by age** is turned on, the registration
options shown to the participant narrow automatically based on the date of
birth they entered earlier in checkout.
* If the participant will be **under 18 on the race date**, only the
**A minor or someone I'm legal guardian of** option is shown.
* If the participant will be **18 or over on the race date**, only **Myself**
and **Someone else** are shown.
* If no date of birth has been entered yet, all three options remain visible
until one is provided.
If a participant updates their date of birth and their previously chosen option
is no longer valid — for example, they entered an adult DOB after selecting the
minor option — that selection is automatically cleared and they'll need to
choose again.
Use this setting when your event has a minimum age and you want to ensure that
anyone under that age is registered via a guardian rather than on their own
behalf.
## What participants see at checkout
The waiver section appears on the participant details page during checkout.
It shows:
1. A scrollable box containing your waiver content.
2. A **Read the full waiver** link that opens the complete waiver in a new tab.
3. The **I'm registering for** question with the relevant radio options.
4. The date field, guardian checkbox, agreement checkbox, and signature field
— depending on the option selected and your signature setting.
The section is labeled with your waiver's title. If you have not set a custom
title, a default label is used.
If a participant tries to advance to the next step without completing the
waiver, they see a **This field is required** message (if no option was
selected) or a **Waiver agreement required** message (if an option was chosen
but the checkbox was not ticked).
## Editing a waiver after booking
Participants who need to re-submit their waiver after completing their booking
can do so from their manage-booking page. An **Edit waivers** option appears
there when the booking includes at least one waiver field.
Selecting it opens a focused view of the waiver fields only, separate from
the rest of the booking form.
If a participant already signed the waiver when they booked, the agreement
checkbox and signature field are shown as locked — the previous acceptance is
preserved and cannot be overwritten. The date field is not shown for an
already-signed waiver.
## Downloading waiver PDFs
For any participant in your startlist, you can generate a PDF record of their
waiver acceptance. This is useful if you need to share a signed copy with a
venue, insurer, or governing body.
The PDF download is available from the participant's entry in your event's
startlist. You need organizer write access to your event to generate PDFs.
## Validation errors and what they mean
This section covers the errors participants may see and what causes them, so
you can answer their questions confidently.
### "This field is required"
Shown when the participant tries to move to the next step without selecting a
registration option (**Myself**, **Someone else**, or **A minor…**). They need
to choose an option before proceeding.
### "Waiver agreement required"
Shown when the participant selected a registration option but did not tick the
agreement checkbox. This applies to the **Myself** and **minor** paths — both
require the checkbox to be checked.
### "Incorrect date"
Shown when the participant enters a date in the date field that is not today's
date. The field only accepts today's date. Common causes: the participant
entered their date of birth by mistake, or they copied a date from somewhere
else. Ask them to re-enter today's date in the format shown in the field
placeholder (this matches their locale — for example, DD/MM/YYYY for UK
participants and MM/DD/YYYY for US participants).
### "Please enter your full name to sign the waiver"
Shown when the signature field is set to **Required** and the participant
leaves it blank. They need to type their full legal name into the signature
field before the form can be submitted.