> ## Documentation Index > Fetch the complete documentation index at: https://partner-help.letsdothis.com/llms.txt > Use this file to discover all available pages before exploring further. # Partner discounts and invoicing > For partners: discount your reserved entry links so participants pay less, and settle the invoices for the entries you cover. This guide is written for **partners** — charities, companies, and organizations that have been given a block of entries to an event. For how to log in and send invitations, start with the [Partner dashboard guide](/docs/ballots-applications/partner-dashboard-guide). Discounts and invoicing are available only when your event organizer has turned them on for your entries and set up how you'll be billed. If you don't see an **Apply discount** button or a **Payments** page, your organizer hasn't enabled this yet — contact them to ask. A **discount** lets you lower the price your participants pay by covering part of the cost yourself. When you discount your reserved entry links, each participant pays less at checkout and you're billed for the difference. This guide covers how to apply a discount, how the two billing arrangements work, and how to settle your invoices. Two things shape how you pay: * **Whether your organizer set your entries to *pay upfront* or *pay as you go*.** You don't choose this — your organizer does, and it decides when you pay and whether your entries lock until you've paid. * **The discount you apply** — a flat amount off or a percentage off, applied to the whole group. ## Single-use and multi-use links Your entries are grouped by how their links work. You'll see both types split into their own sections on your Reserved Entries and Payments pages. Each participant gets their own unique link that claims a single entry. Use these to invite specific people. One shared link anyone can use to claim an entry, up to the group's capacity. Share it wherever you like — only multi-use groups give you a **Copy invite link** option. The link type changes how you *share* entries, not how you discount them. A discount always applies to the **whole group** — you can't discount only some entries in a group, whichever link type it uses. ## Discounting your entries You apply a discount from your **Reserved Entries** page. A group can only be discounted while it still has unclaimed entries, and entries that were already claimed keep the price they were claimed at. A reserved entry card on the Reserved Entries page with the Apply discount button in the card footer From your Partner Dashboard, select the event and open **Reserved Entries**. Each group appears as a card showing how many entries it holds and how many have been claimed. On the group you want to discount, click **Apply discount**. If the group already has a discount, use the card's three-dot menu and choose **Edit discount** instead. The **Discount entries** window opens. The Discount entries window with the Minus / Percentage dropdown and the You cover and Each participant pays summary Under **Apply a discount**, pick how much you'll cover: * **Minus (-)** — a flat amount off each entry (for example, \$10 off). * **Percentage (%)** — a percentage off each entry, from 0 to 100. With a percentage discount you can also tick **Allow booking fee to be discounted** to cover part of the booking fee too. A flat discount never touches the booking fee. As you type, a live summary shows the **Ticket price**, the **Booking fee**, how much **You cover**, and what **Each participant pays**. It also shows how you'll be invoiced, which depends on your billing arrangement (see below). Click **Save discount**. What happens next depends on whether your entries are pay upfront or pay as you go. ## Pay upfront vs. pay as you go Your organizer sets one of two billing arrangements per group. The **Discount entries** window tells you which one applies before you save. Your entries **lock until the invoice is cleared**. Saving a discount raises a single invoice for the group's remaining entries, and participants can't claim their places until you've paid it. This locks in today's price. You're **billed for each entry as a participant claims it** — nothing locks, and you can start sharing straight away. You settle what's been claimed whenever you like, up to a final due date. A reserved entry card in the pay-upfront locked state, showing entries locked until paid in amber **Pay upfront.** After you save, you'll see a note like *"These are pay-upfront, so you'll be able to share them once the invoice has been paid."* The group shows how many entries are locked until paid, and a **Pay for entries** button takes you to your Payments page to settle up. Once the invoice is paid, the entries unlock and you can share them. **Pay as you go.** After you save, you're ready to share immediately — your invite link works right away and you're billed as participants claim their places. You may see a **Final payment due** date for settling the remainder. ## Settling your invoices Your **Payments** page lists every group that needs invoice payments, split into single-use and multi-use sections. Use the search box to find a group and **Refresh** to pull in the latest status — payment happens on a secure Stripe page in a separate tab, so refresh after paying to see it update. The Payments page listing reserved entry groups as cards, each showing paid of total and a progress bar Each group card shows: * A paid-vs-total line, such as **paid / total paid for**, with a progress bar. * How many entries are **paid for** and how many have been **claimed**. * A **Final payment due** date where one applies. This turns red as the date approaches or once it's overdue. Click **View invoices** on a group card. You'll see **Total**, **Paid**, and **Outstanding** totals, followed by the list of invoices for that group. Each invoice shows its amount, the number of entries it covers, a reference, the date, and a status. A group's invoices view with Total, Paid, and Outstanding summary tiles above the list of invoices and their status badges Click **Pay now** — either on the group card, or on an individual invoice after opening **View invoices**. This opens a secure Stripe payment page in a new tab. For a pay-as-you-go group, you'll first confirm the payment for the entries claimed so far, then continue to Stripe. Complete the payment there. A group card on the Payments page with the Pay now button, showing entries locked until paid and a final payment due date A group's invoices with an invoice marked Due now, alongside Download invoice and Pay now buttons Return to your Payments page and click **Refresh**. The invoice status updates to **Paid**, and for pay-upfront groups the entries unlock so you can share them. To reopen a payment page for an invoice you've already started or paid, use **View invoice** on that invoice. ### Invoice statuses | Status | What it means | | ------------------ | ------------------------------------------------------------------- | | **Due now** | The invoice is outstanding and waiting to be paid. | | **Paid** | The invoice has been paid in full through Stripe. | | **Paid — offline** | Your organizer has recorded this invoice as settled outside Stripe. | | **Voided** | The invoice was cancelled and no longer needs to be paid. | ## Changing or removing a discount You can edit a discount from the group's three-dot menu using **Edit discount**, or remove it with **Remove discount**. **What happens:** Removing a discount stops covering future claims — new claims pay full price. Entries that were already claimed keep the price they had. **Why:** On a pay-upfront group, removing the discount also cancels that group's unpaid invoice. On a pay-as-you-go group, you can't change the discount while an invoice for the current discount is still unpaid — you'll see *"This group has an unpaid invoice for the current discount. Pay it before changing the discount."* Pay or cancel that invoice first. ## Cancelling an invoice On pay-as-you-go groups, you can cancel an outstanding (**Due now**) invoice from its row. **What happens:** Cancelling voids the invoice — its Stripe payment page stops working, and anything it billed becomes payable again on a future invoice. **Why:** An invoice that has already been paid can't be cancelled, and pay-upfront invoices can't be cancelled this way — remove the discount instead to cancel a pay-upfront group's unpaid invoice. ## Entries that can't be discounted yet **What happens:** A pay-upfront group that contains more than one ticket type can't be discounted at the moment. You'll see a message asking you to contact your event organizer. **What to do:** Contact your organizer — they can adjust the group or arrange the discount another way. Some groups also can't be discounted because there's nothing to discount: a group whose entries are already **free**, a group that's **fully paid**, or a group where **all entries have already been claimed**. ## Need more help If something didn't make sense or you're still stuck, contact your event organizer, who can also open your dashboard to help you directly.